Customer Notice
How to Order

You can place your order with us:
By telephone: 2511 5877, 2904 0211
By fax: 2598 5877, 2882 9070
By Internet Website: www.cheershk.com
E-mail address: sales@cheershk.com
Address: G/F, Shop 22B, 13-15 Hoi Kwong Street, quarry Bay, Hong Kong

Order Confirmation
All orders placed by fax, internet or e-mail must be confirmed by a Cheers Customer Service Staff by telephone. Please give us at least 1 day notice if possible for internet or e-mail orders. For same day or urgent orders placed by fax, internet or e-mail, please call us by phone if you do not receive a telephone or e-mail confirmation from us within 1 hour if the order is sent during our opening hours.

Business Hours

We are open 6 days a week as follows:
8:30 am - 8:00 pm Mondays to Saturdays
Off - Sundays and Public Holidays

Payment Methods
Personal Orders
All personal orders must prepaid by credit card. You can pay for your telephone/fax orders with Visa, Mastercard or American Express card. 

You can also deposit cash or cheque into our bank current accounts at Bank of China 043-508-6-903664-5 at least 2 business days prior to the delivery date. A copy of the Deposit Slip must be sent by fax to us at 2882 9070 clearly marked with the Sender's name and delivery date.

Corporate Accounts
For orders sent out under a company name, we can only accept payment by cheque drawn on a Company account upon the completion of a Corporate Account Opening Form available on this website. All invoices are due within 7 days after presentation of invoice.

Delivery Time Period
All deliveries will be made within a 4 hour window. For example, morning deliveries will be amde between 9:00 am to 1 pm and afternoon deliveries between 1 pm to 5 pm. It is not possible to specify a specific delivery time as our delivery teams need to follow a delivery route. A Surcharge is payable if you wish the flowers/gifts to be delivered within a narrower time-period. Please see Express Delivery Service Surcharge below.

Residential Deliveries
Deliveries to residential addresses are usually made from 4 pm to 7pm unless otherwise specified. It is very important that you provide us with the contact telephone number of the recipient so we can contact him/her in case of incomplete or incorrect delivery details.
Delivery Cut-off Time
Orders placed at least 24 hours before for deliveries to Hong Kong Island and Kowloon Peninsula are normally delivered before 1:00 pm. Deliveries to the New Territories will normally be made before 4:00 pm.

Delivery prices list
Delivery Destinations
Delivery Charge
Hong Kong
North Point / Quarry Bay / Tai Koo Shing / Sai Wan Ho
free
Sheung Wan / Central / Admiralty / Wan Chai / Causeway Bay / Happy Valley Peak / Shau Kei Wan / Chai Wan / Siu Sai Wan
$40
Mid-Levels / The Peak / Sai Ying Pun / Kennedy Town / Pok Fu Lam / Aberdeen / Wong Chuk Hang / Ap Lei Chau
$60
Deep Water Bay / Repulse Bay / South Bay / Tai Tam / Stanley / Red Hill Peninsula / Shek O
$80
Kowloon
Tsim Sha Tsui / Lam Tin / Kwun Tong / Ngau Tau Kok
$40
Hung Hom / To Kwa Wan / Kowloon City / Choi Hung / Kowloon Tong / Mongkok / Sham Shui Po / Lai Chi Kok / Ho Man Tin / Mei Foo
$60
Kwai Chung
$80
New Territories
Tseung Kwan O / Tsuen Wan / Tsing Yi / Tai Wai / Shatin / Ma On Shan / University
$100
Tai Po / Fanling / Sheung Shui
$150
Yuen Long / Sham Tseng / Tuen Mun / Chek Lap Kok
$180
Island
$230